All orders are currently shipped FOB via UPS ground (via freight line for pallet size orders). We simply pass on our costs (including bad address and any other fees that UPS comes up with), as we do not treat this as a profit center.
 

All orders are pre-paid credit card (MC/VISA/AMEX/Disc) or check, unless prior credit has been established. All net/15 accounts need to be kept current to participate in free sampling program and other specials.
 

Minimum opening order is now just $150.
Minimum re-order is just $100.
 

Best Regards is not responsible for goods damaged in shipment. All damages should be reported to carrier and Best Regards immediately (within 7 days). We have designed our shipping boxes with great care, but it is possible for the carrier to damage your product.

We will now split cases at no extra charge when necessary.
 

Orders will be accepted via phone, fax, email, in person and carrier pigeon. order@BestRegardsWS.com

We will only ship our chocolate products (Craves) when temperatures from here (Kansas City) to you is expected to be 75 degrees or less. You, however, have the ultimate responsibility for any chocolate once it leaves our warehouse. Styrofoam coolers and ice packs are an option.
 

No returns accepted after 10 days.  You must notify us within 10 days of any shipping errors on our part.
 

Best Regards reserves the right of refusal in not accepting any given order or wholesale account.
 

Best Regards reserves the right to impose common sense as needed to protect the integrity of the product, brand and end customer.
 

Past due accounts will be assessed a 1.5% monthly late fee. Hopefully this will not be an issue, as we bake, you sell and let others be bankers. Returned checks are subject to a $30 returned check fee.